Privacy Policy

The controller of personal information processed through this site is Remarkable Solutions LLC, a Wyoming limited liability company doing business as curated.watch. Our public contact for privacy questions and requests is brad@curated.watch. We have not published a postal address or a data-protection officer in this document. If you need a mailing address for a formal notice, email us and we will provide the address then in use. If we later appoint an EU or UK representative, we will add that contact here.

We collect information you give us, information created when you use the site, and limited information from the services we work with (for example, Stripe telling us that a payment was authorized, or Google sharing your name when you sign in with Google). We do not collect or store full payment-card numbers. Stripe does.

Account and profile

When you create an account we store your email address, display name, optional first and last name, profile photo if you have one, a unique referral code, any referral-credit balance, and your email preferences. You sign in with a one-time code we email you, or with Google. If you use Google, Google shares your name, email address, and profile photo with us. We do not use or store passwords.

If you are a creator we also store your public page: display name, bio, page address, niches, social links, profile photo, packages and prices, and whether you are taking requests. If you connect TikTok, TikTok shares your username, display name, profile photo, and bio. We use them to verify the account and fill in your page. We do not keep TikTok’s access token after that.

Creator applications

Applications include your name, niches, social handles and follower counts, sample links, why you want to join, and your acknowledgment of the content policy. We keep internal review notes and the decision.

Order requests

When you book, we store what you tell the creator: who the order is for, what you want, a date you need it by, a gift reveal date, and any photos you attach. If the order is for someone else, that may include their name, relationship to you, and how to pronounce it. Older recommendation packages also ask about budget, style, how the watch will be worn, likes and dislikes, current collection, and wrist size.

We also store the package you booked, price, rush selection, any service fee, referral discount or credit used, delivery visibility (private or public), your license and content-policy acknowledgments, any confirmation that you have the right to include a named person, and the order’s status and timeline.

Messages, reviews, favorites, and reports

Messages and photos sent on an order are stored with the order, along with when each person last read the thread. If you rate or review an order, we store the rating and text, and show them publicly on the creator’s page with your first name. Favorites are a list of creators saved to your account; the creator does not see who saved them. If you report a deliverable, we store the order, your account, and the reason.

Deliverables

A delivery is a written message from the creator plus links. We store both on the order, along with any revision requests. Video is not stored as a file. We store the link the creator sends. Public posts may be embedded on the creator’s page.

Payment and payout information

We store Stripe identifiers for checkout sessions, payments, refunds, and transfers, along with amounts, fees, and whether a creator’s payouts are active. We do not receive your full card number, CVC, or bank login. Creators give their identity, bank, and tax details to Stripe during onboarding, not to us.

Inquiries

Brand briefs on /start include what you send us, such as your name, email, company, what you need, timeline, and budget. We store the brief with the referring page and browser type, and a copy arrives in our email. Messages from the contact form go to our email. We keep records of consultations we completed in the past, including the information customers sent us for them.

Usage, device, and error information

Our own analytics record the pages you view, the site that sent you (its domain only), campaign tags in the link, and actions such as viewing a creator’s page or starting a booking. To count visitors without knowing who they are, we store a random visitor ID in your browser’s local storage and a random session ID for each visit. These are not linked to your name or email. Creators see totals for their own page, such as visits and booking starts, not who visited.

Our host and analytics tools may also process your IP address, approximate location, browser, and device. When the site has an error, our error-monitoring service receives technical details about the error and your browser. We set it up not to collect account identity, cookies, request contents, or link parameters. Server and security logs may include IP address and request data for a limited time.

Gift orders and personalized videos often include information about someone who never creates an account, such as a spouse, parent, friend, or colleague. That can include their name, relationship to the purchaser, pronunciation, photos, style, collection, occasion, and anything the purchaser writes about them. A public custom video may also name them on a third-party host.

We receive that information from the purchaser or the creator, not from the named person. We use it only to fulfill and support the order, to operate the marketplace, and to handle disputes or safety reports. We do not contact or market to them. If you are a person named in an order and you want access, correction, or deletion, email brad@curated.watch. We may need to keep some of the record with the order for payment, tax, or dispute reasons, as described under Retention.

We use personal information to:

• Create and secure accounts, and show you your orders, your creator dashboard, and settings.
• Send your request to the creator, run the accept and delivery windows, handle revisions and gift reveals, and deliver the work.
• Authorize, capture, refund, and pay out through Stripe, including automatic refunds for late orders and deductions after refunds.
• Send order, account, and payout email, and the optional email you have turned on.
• Run referrals, favorites, reviews, and content-policy acknowledgments.
• Review creator applications and brand briefs, and coordinate campaigns.
• Embed public posts on creator pages.
• Show creators aggregate statistics about their own page.
• Understand how the site is used, find and fix bugs, and improve the product.
• Prevent fraud, fee avoidance, self-referral, and abuse.
• Comply with law, enforce the Terms, and defend legal claims.

We do not sell your information, use it to build advertising profiles, or use the contents of your orders or messages to train AI models.

Order, payment, payout, and account emails always send, because they are part of the service. Optional emails are listed in your account settings, and each one has an unsubscribe link:

• Updates about creators you favorite.
• A reminder to rate an order after it’s delivered.
• Product news about curated.watch.
• Offers and featured creators.

You can turn any of these off at any time without affecting your account. Creators and people who send a brief may also get email from us about their application or inquiry.

Where a legal basis is required, we rely on:

• Contract. Creating an account, booking or fulfilling an order, paying creators, and answering a campaign brief you submit.
• Legitimate interests. Securing the site, preventing fraud and fee avoidance, reviewing applications, understanding aggregate use, fixing errors, embedding public posts a creator chose to make public, showing reviews, and keeping records of disputes. You may object as described under Your rights.
• Consent. Analytics cookies where consent is required, and promotional email where the law requires consent. You can withdraw consent without affecting earlier processing that was lawful.
• Legal obligation. Tax, accounting, consumer, and law-enforcement requirements.

Information about a person who is not a user is processed because the purchaser asked us to fulfill that order (contract with the purchaser) and because we have a legitimate interest in completing the request, preventing abuse, and keeping an order record.

We share personal information with service providers that process it for us, and in the limited cases below. We do not sell your information for money. A creator sees your request, photos, and messages for their order, and your display name. They do not see your email address or payment details. A customer sees the creator’s public page and the deliverable for their order.

Service providers we use:

• Stripe. Payments, authorization holds, refunds, invoices, and creator payouts through Stripe Connect. Stripe’s services are also subject to Stripe’s terms and privacy notice.
• Supabase. Sign-in, our database, and storage for profile photos.
• Vercel. Hosting, Vercel Analytics for traffic measurement, private storage for photos attached to orders and messages, and our daily backups.
• Resend. Email delivery.
• Sentry. Error monitoring.
• Google. Sign in with Google, and Google Analytics for site measurement.
• TikTok. Account connection for creators who choose it.
• Video and file hosts. If a creator sends a YouTube, TikTok, Instagram, Vimeo, Loom, Google Drive, or Dropbox link, that host processes the file under its own terms. When a video plays on an order page or a public post is embedded on a creator’s page, your browser connects to that host directly.

We may also share information with professional advisers, with a buyer or successor if we transfer the service, or when we believe disclosure is required by law or needed to protect users or the site. For a brand campaign, we share relevant brief details with shortlisted creators so they can quote a rate.

Remarkable Solutions LLC is organized in Wyoming and we operate this site from the United States. If you use the site from another country, your information is processed in the United States and in other countries where our providers run their services. Those countries may not provide the same legal protections as your home country.

Where a data-protection law requires a transfer mechanism, we rely on the mechanisms our providers offer (typically standard contractual clauses or an equivalent) and on the fact that the transfer is necessary to perform a contract with you (for example, to take payment and deliver an order). Email brad@curated.watch if you want more detail about a specific provider.

We use cookies and similar technologies for:

• Strictly necessary use. Sign-in cookies from Supabase so you stay signed in, can use your account or creator dashboard, and can check out. Blocking these will break those features.
• Our own analytics. The random visitor and session IDs described above, kept in your browser’s storage, not in a cookie, and not shared with advertisers.
• Third-party analytics. Google Analytics may set cookies to measure traffic and use, including which creators and packages people view and book. When you book, our server tells Google Analytics the order’s amount, package and creator, linked to your Google Analytics cookie and an account ID (never your name or email), and tells it again if the order is declined, expires or is refunded. Vercel Analytics measures visits without cookies.

If you visit from the EU, the EEA, the UK or Switzerland, we ask first: Google Analytics stores nothing, and we send it nothing about your orders, until you accept. To change your answer, clear this site’s cookies and choose again. Anyone can also block or delete cookies and site storage in their browser, or use Google’s Analytics opt-out tools. Doing so does not stop you from browsing or booking, though some measurement will be incomplete.

We keep information only as long as we need it for the purposes above, then delete or de-identify it, unless a longer period is required for law, tax, or a dispute.

• Account and profile. While the account is open. When you delete your account, see Your rights.
• Orders, requests, photos, messages, reviews, gift-recipient details, and payment records. For the life of the order record and then typically up to seven years after the last payment activity, to handle refunds, chargebacks, tax, and disputes. Gift-recipient information stays with that order; we do not build a separate profile from it.
• Creator applications. Through review and then typically three years after a final decision, or longer if the applicant becomes a listed creator.
• Inquiries and past consultation records. Typically three years after last contact, or longer if a paid engagement or invoice remains relevant.
• Our own analytics. Typically up to 24 months.
• Google Analytics. According to the retention we set there, commonly up to 14 months.
• Error reports, content reports, and security logs. As long as needed for safety and security, then a limited archive period.
• Backups. We take a daily backup of our database. Information you delete can remain in backups until those backups are removed.
• Private video links. Stored on the order. The file itself stays with the third-party host for as long as that host and the creator keep it.

We use HTTPS, access controls, sign-in by one-time code or Google rather than passwords, and Stripe-hosted checkout so card data does not touch our servers. Order pages and the photos attached to them can only be opened by the customer, the creator on that order, and us. That is appropriate security for a small marketplace. It is not a promise that no one will ever gain unauthorized access. You can help by keeping your email account secure and emailing brad@curated.watch if you see something wrong.

Depending on where you live, you may have the right to ask for access to personal information we hold about you, a copy of it, correction, deletion, or a restriction of our use; to object to processing that relies on legitimate interests; to withdraw consent; and to portability of information you provided. You may also complain to a data-protection authority where you live or work.

If you are a California resident (and under similar United States state laws), you may request that we disclose the categories and specific pieces of personal information we have collected, the sources, the purposes, and the categories of recipients; correct inaccurate information; delete information, subject to legal exceptions; and opt out of sale or sharing as those words are defined in the CPRA. We will not discriminate against you for exercising these rights. Referral discounts and credits are not offered in exchange for your personal information. If we process sensitive personal information (for example, a photo you upload or details about someone in a gift request), we use it to fulfill the order and run the service, not to infer characteristics for advertising.

Deleting your account. You can delete your account in your account settings. If you have never placed or received an order, we delete your account and profile. If you have, we erase your personal details and close your sign-in, but keep an anonymous record of those orders and payouts for accounting, tax, and refunds. You can’t delete an account while it has orders in progress or unpaid creator earnings. Deleting an account cannot erase a public video that already lives on YouTube, TikTok, Instagram, or another host, but we can hide an embed on curated.watch.

For any other request, email brad@curated.watch from the address on your account when you can. We may need to verify who you are. You may use an authorized agent where the law allows; we will ask for proof of authority. We will respond within the time those laws require.

curated.watch is for adults. You must be at least 18 to create an account or place an order. We do not knowingly collect personal information from children under 18. If you think we have, email brad@curated.watch and we will delete it.

We do not sell personal information for money. We do not share order requests or messages with advertisers. We do use Google Analytics and Vercel Analytics to measure the site. Under the CPRA, some analytics that send identifiers to a third party for cross-context measurement can count as a “share,” and in a few states a “sale,” even when no one pays us for a list of names.

To opt out of that kind of sale or sharing, email brad@curated.watch with the subject line “Do Not Sell or Share.” You can also block analytics cookies in your browser and use Google’s opt-out tools. We do not currently detect a Global Privacy Control signal automatically. If you or an authorized agent send us a GPC-based request by email, we will honor it as required.

We may update this policy. The “Last updated” date will change. For a material change we will also try to notify you on the site or by email. Continued use after an update means you have seen the new policy. If you need a copy of a prior version, email us.

Privacy questions, access or deletion requests, do-not-sell-or-share requests, and questions about information we hold about someone who was named in a gift or video request: brad@curated.watch.